Frequently Asked Questions
Top 10 Technical Questions
We’ve prepared the top 10 most frequently asked technical questions to help you better understand our readers.
Our technical support team is available every business day from 9 AM to 5 PM. If you have any questions, do not hesitate to contact us.
1. TSS Software Suite
Q: Where is TSSTagger/TSSKBridge? I only found TSSInstaller.
A: TSSInstaller is the new way to install our software in a bundled package called the TSS Software Suite. The suite includes:
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TSSKBridge – for keyboard emulation functionality
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TSSTagger – for evaluating the capabilities of our readers/tags
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TSSUpdater – for updating reader firmware
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SDK – for Windows and Android OS with example projects
2. SDK for mURM Module-Based Devices
Q: How can I start developing software for HUR/DUR/EVB (mURM module-based devices)?
A: We provide several options:
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TSS-APIC (.dll with C interface, Windows 7+ compatible) – can be called from languages like C#, Java, etc.
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TSS-API Android (.aar library) – for Android OS.
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URMSP (Serial communication protocol; specification only, no library) – some clients successfully integrate our readers in web-based solutions using this protocol.
All libraries and example projects are included in the TSS Software Suite, installed via TSSInstaller. The URMSP reference manual is also included.
Note: TSSInstaller can be downloaded from our website after registration.
3. SDK for Gold Reader (LLRP Toolkit)
Q: How can I start developing software for Gold Reader?
A: Use the LLRP Toolkit for development. Additional resources:
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LLRP Toolkit library (download link)
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Online LLRP protocol documentation
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Wireshark with LLRP dissector
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Fosstrak LLRP Commander (open-source testing utility)
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Gold Reader User Guide (GPIO specifications)
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LLRPReader software for reader configuration
Our demo software is based on LLRP Toolkit, which we consider sufficient for most use cases.
4. Keyboard Emulation
Q: Does HUR/DUR 120 Reader provide HID functionality?
A: Use TSSKBridge software for keyboard emulation. It can run in the system tray and start automatically with Windows.
For native HID support, we offer the HUR 120 BT reader, a Bluetooth-enabled device that works without additional software.
5. Software for Readers
Q: Do you provide software for your readers?
A: Yes. All our software is free of charge and can be downloaded from RFID.SUPPORT after registering your reader’s serial number.
6. USB Driver
Q: Where can I find drivers for HUR/DUR 120 Reader?
A: The HUR/DUR 120 reader connects via USB and emulates a virtual serial port. Required VCP drivers for Windows are available on our website along with a detailed driver installation guide.
7. TSSTagger/TSSKBridge for Gold Reader
Q: Can I use TSSTagger/TSSKBridge with Gold Reader?
A: No. TSSTagger/TSSKBridge is designed for mURM-based devices using URMSP. Gold Reader uses LLRP, so you must use LLRPReader software instead.
8. Removing the “EPC” Prefix in TSSKBridge
Q: How can I remove the “EPC:” prefix in TSSKBridge?
A: Go to the Settings Tab → Keyboard Emulation Message Settings, and change the setting to [EPC]. Press Enter to save (mandatory). More details are in section 5.3.4 of the TSSKBridge User Manual, downloadable from our website.
9. SDK Examples
Q: Where can I find code samples for TSS-APIC/TSS-API Android?
A: The SDK, including example projects for C/C++, C#, and Java(Android), is included in the TSS Software Suite. Install it via TSSInstaller, downloadable from our website.
10. Custom Functionality
Q: I can’t find how to do this in your software…
A: If you think a feature is missing, please contact us. Our team will help you find the right solution.